Privacy Policy.

Premex Services Limited is committed to ensuring that your privacy is protected.

In this Privacy Policy references to “we” are to Premex Services Limited.

This policy and any other documents referred to set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We are committed to protecting and respecting your privacy. We gather/use and keep information in line with the Data Protection Act 1998 and all relevant regulations. For the purpose of the Data Protection Act 1998, the data controller is Premex Group Limited, Premex House, Futura Park, Middlebrook, Bolton, BL6 6SX.

  1. The information we collect and how we use it
  2. When you register for our service we need to know your name, postal address, e-mail address, and telephone number.

    We gather this information to allow us to:
    • process your registration
    • process any orders you may make;
    • recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site.
    • monitoring how long a user spends on the site and which pages he/she visits - this helps us evaluate the use of different parts of the website;
    • note your interest in our website; and
    • to carry out security checks (this may involve passing your details to a credit reference agency, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions).
    As a rule, we don't link IP addresses to anything that can identify you personally, ensuring you can remain anonymous. Nevertheless, we will attempt to use IP addresses to identify a user when we feel it is necessary to protect our services and other users.

    Any personal data relating to you gathered by us in the registration process or during your use of the service will be recorded and only be used in accordance with our Data Protection Policy, a copy of this policy will be provided upon request.

    The website uses various order and registration forms to enable you to request information, products and services.

    When you register for the secure sections of our website you will need to provide us with information such as your name, postal address, e-mail address and password.

    Any personal data we collect during registration is designed to allow us to personalise the site for you and give you access the right kinds of information.

    The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.

    We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

    From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.

    We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send a blank e-mail message to the address stated on the website or in the literature.

    We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an e-mail to address stated on the website or in the literature.

    We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail to the address stated on the website or in the literature.

  3. How we protect your information
  4. The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

    The webserver that hosts this site is not used to store personal information of any kind.

    Any personal information that you do provide is stored on a separate and secure database server within the Premex firewall. There is no direct link between this database server and the internet and access is strictly limited to internal Premex staff and authorised site administrators only.

    Access to certain areas of the site is limited to specific registered user groups only. Registering as an accepted applicant is restricted; we will verify your status before granting a user account of this type. If your status changes then your user account may be withdrawn or downgraded to 'general visitor' without further notice.

    Whilst we do not directly track or record your usage of this website, in the event that we become aware that site security has been compromised as a result of external activity (including but not limited to external security attacks) we shall take reasonable measures which we deem appropriate. This includes but is not limited to internal investigation and reporting, and notification to and cooperation with law enforcement authorities.

    This privacy policy may not apply to you if we believe you are misusing the website or if we are required to disclose information by a court of law or other relevant body.

    We also keep your information confidential. The internal procedures of Premex cover the storage, access and disclosure of your information.

  5. Sale of business
  6. If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

  7. Access to information
  8. The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

  9. Updating your details
  10. You can ask us to update or remove your personal information by emailing the address stated on the website or in the literature or by writing to us at our customer services address stated on the website or literature. However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations. To do this, simply write to us at the address provided on the website or in the literature, enclosing a cheque for £10 payable to Premex Services Limited to cover our administration costs.

  11. Your consent
  12. By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

  13. Third Party Websites
  14. Please be aware that some of the websites to which we provide links may collect personally identifiable information about you. We do not control these sites and are not responsible for the content or practices of third party websites. This privacy policy does not cover such sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. If we decide to change our privacy policy we will post those changes on this page.
If we decide to change our privacy policy we will post those changes on this page.